All returns must be made within 7 days of receiving the product. Products must be in their original condition, with all tags and packaging intact. Products that have been altered, damaged, or used will not be accepted for return. A return request must be initiated by contacting our customer support team The cost of return shipping will be the responsibility of the customer. Upon receipt and inspection of the returned product, a refund will be issued once the company deems the reason for return valid Cancellations will only be accepted before the product has been shipped. A cancellation request must be initiated by contacting our customer support teamIf the cancellation is approved, a full refund will be issued to the customer via their original payment method.